Visit Us


Parking

Extensive parking is available in close proximity to The Find and The Workplace. Directly behind us 500 spaces can be found in the the Regent Arcade shopping centre which include electric car charging points and free parking for registered users with blue badges.

At the end of Regent Street is also the smaller, surface Rodney Road car park.

Extensive parking is also available for blue badge holder within 50m of The Find on Regent Street itself.

Cycle parking is available within 200m of The Find on the Promenade in front of the Council Offices.


Breastfeeding Welcome

THE FIND BREAST FEEDING POLICY

The Find welcomes babies to be breastfed in any public area of these premises.

All our staff will support the needs and rights of mothers breastfeeding. If another customer/visitor objects to breastfeeding they should be told that the management supports breastfeeding. If the situation cannot be resolved readily, junior staff should refer customers/visitors to senior management.

Distributing and updating this policy annually is the responsibility of Claire Storey who will be glad to hear comments and reports of any incidents.

If a member of staff feels they need more guidance on this they should speak to Claire Storey.

THE FIND WILL:

Make mothers and babies welcome.

Support the needs of our customers, visitors or clients and be more family friendly.

We will also ensure that staff are aware that:

Babies need feeding when they ask for it. Their stomachs are very small and breastmilk is digested very quickly.

Breastfeeding works best when mother and baby are both relaxed.

Hungry, upset babies will generally be helped to calm down and become quiet when breastfeeding. It is good for all our customers, visitors and clients.


The Find Access Policy

The Find welcomes people with disabilities and has developed the Access Statement to address some of the more common issues which disabled people may face. Recognition has been given
to include guests with an impairment, which could include: Mobility, Sight, Hearing, Learning Disabilities or any hidden impairment.

The Find aims to ensure that all employees, guests and others who use the coffee house are treated equally and according to their needs.

Dogs are only allowed in to the ground floor of the coffee house however we do allow guide, hearing and assistance dogs into all public areas of the coffee house.

Before arrival

The Find is located on Regent street and is fortunate to have on street parking for people with blue disability parking badges about 100 m from the front entrance. Parking for those with blue badges can also be found in the Regent Arcade car park directly behind the coffee house which also has lift access to street level.

Access to The Find

The Find is housed inside a beautiful Grade II listed former townhouse, which unfortunately does not have level access and it would not be possible to adapt the entrance to allow access for wheelchairs. However, we do have limited outdoor seating on the pavement and we are happy where possible to accommodate customers who are not able to access the building on these tables. For assistance prior to arrival please call us on 01242 575228

None of the toilets are wheelchair accessible as both have 2 steps down from ground floor.

Both ground floor toilets have DDL approved locks to allow easy locking and unlocking for those with limited strength in their hands.

Inside the downstairs right hand toilet can be found a baby changing table. The nearest toilets with disabled access are in the Regent Arcade behind The Find. It can be reached by turning left out of The Find and turning immediately left again on to Ormond Place.

Autism awareness

We understand that for some customers the noisy surroundings of a café are just too much. If we are given notice and have an unused room we are happy to make it available to those that need a little less stimulus. We are happy to offer table service so that there is no need to come to the counter in the ground floor coffee house to order. If possible call us in advance so that we can do our best to accommodate your needs.

Gluten intolerance and Coeliac disease

We offer a separate gluten free menu which is available on request.

Languages

Many of our staff are bilingual, if we can translate we will!

Many of our staff are trained in first aid including the use of a defibrillator.

We will do our best to accommodate everyone wherever possible. If there is anything that you believe that we may be able to assist with please do call before your visit and we will try our best.